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About this talk Today’s banking customers have high expectations when it comes to their brand interactions. From digital natives who barely remember paper checks to seniors who depend on their voice-activated digital assistants, the modern customer expects a seamless, intuitive, and deeply relevant experience. When 32% of customers will walk away from a brand they love after merely one bad experience, it’s no wonder leading banks are deploying the latest data analytics and AI solutions to track, prevent, and resolve customer complaints. In this informative webinar, experts from Teradata and AWS will show how our joint capabilities are enabling financial services organizations to: • Transform their data and enable successful customer journey analytics programs • Accelerate and scale customer experience insights with the integration between Teradata and Amazon SageMaker • Use generative AI to analyze customer complaints and achieve more successful resolutions using Teradata VantageCloud with Amazon Bedrock Join us for customer case studies and more to learn how to put complementary and integrated AI/ML technologies from Teradata and AWS to work today. Presented by Peter Williams, Head of Partner Technology – AWS | Gary Class, Industry Strategist, Sales AMS – Teradata

About this talk IROs face a host of challenges in their current role, most of which centre on the significant number of repetitive tasks – such as scripting for earnings or preparing for Q&A sessions. The old-school methodology of data collection and analysis is also fraught with inefficiencies, sometimes making it difficult for IR professionals to maintain accurate, up-to-date information. What’s more, with a host of different service providers and platforms available on the marketplace, IR teams may find themselves inundated with systems that don’t talk to each other, making their working lives even harder. In this webinar, hear from leading IROs and capital markets experts about how consolidating your tech stack can help drive deep efficiencies throughout your communication strategy, allowing IROs to focus on the activities that really drive value for their audience. You will learn: • How technology can help to automate time-consuming IR work • How AI-driven workflows can free you up to spend more time on strategic activities • Why advanced data analytics are transforming the way you can understand investor behavior and preferences • The best way to effectively integrate multiple tools used in earnings, targeting and outreach IR Magazine has partnered with Q4 to deliver you this webinar. IR Magazine and Q4 will process your personal data for purposes connected with your attendance at the webinar and may send you marketing communications and information that may be of interest to you, as permitted under applicable law. You may choose to unsubscribe at any time by email with ‘unsubscribe’ in the subject line or by clicking on the ‘unsubscribe’ link in any email from us or Q4. Presented by IR Magazine and Q4

About this talk Account Takeover (ATO) and Authorized Push Payment (APP) fraud attacks are more common on real-time payment systems than on non-real-time payment systems. Fraud growth rates are more dramatic in markets where adoption of consumer-oriented faster payments systems is deliberately driven by central bank policies than in markets where adoption is driven by organic market forces. Additionally, while a variety of market forces make each market’s approach to mobilizing faster payment fraud countermeasures unique, chief among the similarities in the patterns of mobilization to address the surge in fraud is, ironically, a tendency in many markets toward slowing some aspects of faster payments down. Key insights include: Presented by Julie Conroy (Chief Insights Officer | Datos Insights), Kathryn Vargas (Director – Product Marketing | Outseer)

About this talk This insightful webinar talk showcases how you can elevate Xero for a streamlined accounts payable process with Quadient AP automation. Discover how you can: – Increase employee productivity by up to 6X – Reduce 83% of data entry for your team – Instantly route invoices for approval – Gain visibility and control from anywhere with cloud storage – Have full automation by integrating Quadient AP with Xero Presented by Matthew Harris, Account Executive