Transforming Customer Experiences in Financial Services with Generative AI Webinar – Aug 13 2024, 9:00pm

About this talk

Today’s banking customers have high expectations when it comes to their brand interactions. From digital natives who barely remember paper checks to seniors who depend on their voice-activated digital assistants, the modern customer expects a seamless, intuitive, and deeply relevant experience. When 32% of customers will walk away from a brand they love after merely one bad experience, it’s no wonder leading banks are deploying the latest data analytics and AI solutions to track, prevent, and resolve customer complaints.

In this informative webinar, experts from Teradata and AWS will show how our joint capabilities are enabling financial services organizations to:

• Transform their data and enable successful customer journey analytics programs

• Accelerate and scale customer experience insights with the integration between Teradata and Amazon SageMaker

• Use generative AI to analyze customer complaints and achieve more successful resolutions using Teradata VantageCloud with Amazon Bedrock Join us for customer case studies and more to learn how to put complementary and integrated AI/ML technologies from Teradata and AWS to work today.

Presented by

Peter Williams, Head of Partner Technology – AWS | Gary Class, Industry Strategist, Sales AMS – Teradata