DocuPhase Names Leslie Leaf as New COO to Drive Innovation in AP Automation and Payments

Date – 08-Aug-2024

DocuPhase is excited to announce the appointment of Leslie Leaf as its new Chief Operations Officer (COO). Leslie joins the leadership team with over 25 years of experience in the B2B software and SaaS technology sectors. Prior to joining DocuPhase, Leslie served as the Chief Customer Officer at Revel Systems, a leading provider of cloud-based POS systems.

In her role at Revel Systems, Leslie managed three tiers of technical support, championed the voice of the customer, and maintained high customer retention rates through effective professional services and seamless implementation processes. Her expertise in driving operational scale, enhancing customer experience, and overseeing complex change management projects played a pivotal role in her success at Revel Systems. The DocuPhase team is eager to leverage her extensive experience to further elevate their operations and customer success strategies.

“We’ve experienced remarkable growth in new business, and bringing Leslie on board ensures we continue to deliver exceptional service while helping our customers fully adopt and benefit from our solutions,” said Dan Gaertner, CEO of DocuPhase.

Leslie expressed her enthusiasm for her new role, stating, “I’m thrilled to take on the role of COO at DocuPhase. With over 25 years in the software and technology industry, I’m eager to collaborate with the Operations team to transform our customer experience and strengthen relationships from acquisition to go-live.”

Throughout her career, Leslie has held various leadership positions, including Chief Customer Officer, SVP of Customer Success, Vice President of Customer Support, and Director of Business Operations. Her impressive track record includes driving operational efficiency, improving customer satisfaction, and ensuring successful product adoption and renewals.

Leslie holds an undergraduate degree from St. Andrew’s Presbyterian College and an MBA in Project Management from Aspen University, equipping her to lead DocuPhase’s Operations Team to new heights.

DocuPhase is a leading provider of financial automation solutions designed to optimize back-office efficiency for CFOs. Our comprehensive suite of accounting automation and payment solutions—including AP automation, document management, and workflow automation—helps teams maximize productivity and streamline complex processes.

At the core of DocuPhase’s offerings is a powerful automation platform that eliminates repetitive tasks, reduces human error, and boosts operational efficiency. Our document management system (DMS) ensures secure, organized storage and retrieval of critical documents, cutting down on the time and costs associated with paper-based processes. Additionally, our workflow automation tools enable smooth management of intricate workflows, ensuring tasks are completed on time and with accuracy.

No matter the size or industry of your organization, DocuPhase simplifies complex processes, freeing up your team’s time to focus on what truly matters.