Texas-based Prosperity Bank enhances collections processes with Akuvo.
16th January 2025
Prosperity Bank, a Texas-based community bank, has teamed up with software provider Akuvo to enhance its collections processes.
Founded in 1983 and headquartered in Houston, Prosperity Bank operates 285 branches across Texas and Oklahoma, with assets totaling $40 billion. The bank offers a variety of services, including savings and checking accounts, credit cards, and personal and business loans.
To enhance its collections processes, Prosperity Bank has selected Akuvo’s cloud-native collections platform. This platform provides features for bankruptcy processing, repossessions, credit disputes, collections management, risk analysis, and team gamification tools.
Akuvo’s technology aims to improve collection efficiency, safeguard assets, and streamline processes for the bank. The platform also includes a virtual collector, which can integrate with existing collections systems and autonomously handle tasks such as payment collection, managing promises to pay, scheduling calls, and more—without requiring human intervention.
Earlier this month, Akuvo appointed William Coffey, former SVP and CTO at WSFS Bank, as its new Chief Risk and Data Officer.
